OPPAGA text logo with graphic of FL historic capitol
OPPAGA text logo with graphic of FL historic capitol

While Medical Quality Assurance Improving, Licensure Needs Increased Accountability

Report 03-06, January 2003

Report Summary

The consolidation of the Medical Quality Assurance Program into the Department of Health was achieved in an efficient and effective manner. The program has improved the timeliness of its complaint process and its response to serious complaints. While the program has not issued licenses by default, it lacks data on how long it takes to process license applications. The program has recently addressed the problem of delinquent licenses, but needs data to track the success of the new policy. While the department is beginning an electronic continuing education tracking system, it may not be effective unless the Legislature amends the law to make provider registration mandatory.

We recommend that

  • the program track the actual number of days that it takes to process license applications,
  • the program assess the effectiveness of its new delinquent license policy, and
  • the Legislature consider alternatives to the electronic continuing education tracking system.

Related Reports
  1. Miami-Dade County School District Making Progress But Not Yet Eligible for the State's Seal of Best Financial Management
    Report 05-04 February 2005
  2. Progress Report: Medical Quality Assurance Improves Accountability System; Information Tracking Concerns Persist
    Report 04-71 October 2004
  3. Emergency Medical Services Program Should Improve Provider Compliance With Safety Standards
    Report 03-25 April 2003
  4. Consolidation of Medical Quality Assurance Governance Structure Only a Partial Solution
    Report 01-50 October 2001
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
social services, health, licensing, health care practitioners, quality assurance