Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability
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Progress Report: Division of State Fire Marshal Implements Several OPPAGA Recommendations

Report 03-14, February 2003

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Report Summary

In response to our 2001 report, the Department of Insurance's Division of State Fire Marshal implemented several of our recommendations.

  • The Bureau of Fire and Arson Investigations completed a customer satisfaction survey.
  • The Bureau of Fire Prevention developed computer-based data systems to track major regulatory activities.
  • The division initiated several processes to improve its boiler safety function.

However, the department's inspector general has not conducted a follow-up review of the Bureau of Fire and Arson Investigations data collection methods, and the Legislature has not yet enacted statutory changes that would increase the division's boiler safety-related regulatory authority.

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Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
consumer protection, insurance, consumer protection and insurance, fire, firefighting, fire prevention, Fire Marshal, fire departments