The ability of the Job Service to contribute to state initiatives to improve the quality of jobs and the workforce in Florida is limited because most targeted high-skill/high-wage jobs require several years of training or education and because employers and job applicants currently using the Job Service are listing and applying for primarily low-skill/low-wage jobs.
The Job Service has met two and is making progress towards an additional three of its six performance standards established in the 1994-95 through 1998-99 Agency Strategic Plan to measure its success in bringing together workers with employers. The Department does not measure the long-term impact of program services.
The Job Service could improve its performance by shifting its emphasis to a service delivery strategy driven by customer need and by increasing the number of job openings listed.

Review of the Workforce Development System
Report 03-10 January 2003
Follow-Up Report on the Job Service Program Department of Labor and Employment Security
Report 98-23 December 1998

Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.