Review of the Division of Retirement's Performance-Based Program Budgeting Measures and Standards
Report 97-39, February 1998
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Report Summary
- The Retirement Program's performance-based program budgeting measures demonstrate that it has maintained high levels of customer satisfaction and efficiently used its resources.
- The Program's measures could be improved by establishing better methods to calculate results for two measures, adding a measure that assesses Program timeliness, and adjusting calculations of administrative costs to exclude non-recurring re-engineering costs.
Related Reports
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Progress Report: Retirement Program Addresses Backlog, But It Defers Developing Re-Engineering Indicators
Report 00-01 August 2000 -
Program Evaluation & Justification Review Retirement Program Administered by the Division of Retirement
Report 97-75 April 1997
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021,
or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021,
or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
government, government support, performance-based program budgeting