Executive Direction and Support Services

This program provides administrative and support services to assist in the agency operation. Resources contained in this service provide direct support to the Department through overall management of the Department in the attainment of goals and objectives; acquisition of personnel, consultant and material resources; and direct support for the production offices through financial, legal and other support services.  These include activities such as legal services, construction lettings, contractual services, reprographics, mail services, etc.

• Office of Work Program and Budget provides financial planning services to department management and forecasts state and federal revenues. The office also monitors and manages current obligation and apportionment balances of federal funds. Further, the office coordinates the development and management of the department's five-year work program; reviews district and statewide work programs for compliance with program instructions and statutes; provides technical support to district staff; ensures the program is managed within available funding and budgetary constraints; develops and administers the federal aid highway program; and, coordinates with other offices on matters related to district works programs, statewide programs, and certain federal discretionary programs.
• Support Services Office is responsible for the support functions in the Burns Building, Springhill Road Research Facility, and the Traffic Engineering Research Laboratory. Support functions include facility management, Fixed Capital Outlay (FCO), building maintenance, custodial services, reception and security, document management, mail center, reprographics, and surplus property.
• Office of the Comptroller performs the accounting functions of the department and maintains an accounting system/processes that accurately reflects the department's revenue and expenditures in accordance with Generally Accepted Accounting Principles and protects department assets, investments and liabilities. The office directs the preparation of a detailed 60-month forecast of department cash and expenditures, performs cash management functions and certifies that funds are or will be available prior to the department entering into any contract or other binding commitment of funds. Office staff manage the State Infrastructure Loan program, department's bonding programs, the use of department owned toll facility revenues and the use of innovative financing to advance/fund projects. The office is responsible for the receipt and review of Single Audit reports of its financial assistance recipients and sub-recipients. 
• Human Resource Office is responsible for administering the human resources program throughout the state. Functions include attendance and leave, benefits, classification and pay, employee relations, recruitment and selection, records management, quality assurance and data analytics.
• Procurement Office is responsible for acquiring professional consultant services (engineering, architecture, landscape architecture, surveying & mapping, planning, and right of way acquisition), and contractual services and commodities.  Procurement is decentralized, with each District and Turnpike Enterprise Procurement Services Unit responsible for acquiring professional services, contractual services and commodities for their district. Central Office Procurement is responsible for procuring Central Office and statewide contracts for professional services, contractual services and commodities, and for providing guidance to the District Procurement Offices.
• Organizational Development Office team has a mission to fulfill the Department's organizational and employee development needs through quality, policy and training management. The Office is comprised of three units including Quality Management and Support, Policy and Process Management and Training Management and Design. The functions of this office are decentralized and as such, each District and Turnpike have an Organizational Development (or Performance Management) Office, which includes training staff. All the units within the Organizational Development Office provide employees and other stakeholders with information, tools, and resources that relate to their topics.
• Equal Opportunity Office (EOO) administers several programs in partnership with the Federal Highway Administration (FHWA), Office of Civil Rights which include the Disadvantaged Business Enterprise (DBE) and Small Business Development Programs and Civil Rights Programs (Title VI Program [Nondiscrimination in State and Federal Programs and Activities] and Internal and External Equal Employment Opportunity/Affirmative Action [Title VII]). In addition, the EOO monitors the statewide Minority Business Enterprise (MBE) for Department utilization of certified MBEs.
• Office of Inspector General advises in the development of performance measures, standards, and procedures for the evaluation of department programs; supervises and coordinates audits, investigations, and management reviews of department programs and operations; and initiates, conducts, supervises, and coordinates investigations designed to detect and deter fraud, waste, mismanagement, and other abuses. Office staff also conducts performance audits, reviews, and investigations of entities under contract to perform the department's work. 
• Office of the General Counsel provides legal services and opinions to department management regarding legal matters; serves as the department's legal representative in litigation, except for cases for which the Division of Risk Management assigns counsel; and establishes and assures compliance with the department's legal policy.
• Legislative Programs Office reviews, analyzes, coordinates, and tracks changes in state laws, rules, and regulations; provides recommendations to department management on state transportation policy issues; and liaises with the Legislature, other governmental agencies, associations, and public interest groups concerned with state transportation policies, programs, and legislation.
• Public Information Office responds to inquiries from the public, media, other governmental agencies, associations, and department employees concerning department operations and programs. The office also provides agency-wide graphic services for documents, print materials, displays, and exhibits.