Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Department of Business and Professional Regulation

Condominiums, Timeshares, and Mobile Homes Regulation

What is the purpose of the division?

The purpose of the Division of Florida Condominiums, Timeshares, and Mobile Homes is to provide oversight of the types of residential communities (condominiums, cooperatives, timeshares, and mobile home parks) that are regulated by the division. The division also regulates yacht and ship brokers.

What are the division's responsibilities?

The division has responsibilities in five areas.
  • Condominiums and Cooperatives provides protection for the condominium and the cooperative form of real property ownership by establishing procedures for the creation, sale, and operation of condominiums and cooperatives. The division's activities in this area include enforcing and ensuring compliance with state law and rules and educating board members and unit owners. The division also arbitrates and mediates certain disputes between associations and unit owners.
  • Homeowners' Associations has authority to arbitrate election and recall disputes, but does not have authority to investigate complaints under Ch. 720, Florida Statutes.
  • Mobile Homes has the power and duty to enforce and ensure compliance with the provisions of Ch. 723, Florida Statutes, relating to the rental, development, and sale of mobile home parks. The division does this by investigating complaints and instituting corrective action when it finds violations. The division also assigns mobile home mediators after receipt of a petition for mediation.
  • Timeshares regulates, fosters compliance with timeshare laws and rules, approves new timeshare resorts, and monitors current operations for compliance and performance. The division's activities include ensuring that the public offering statements meet legal requirements and that advertising fairly portrays the offer. These are accomplished by investigating allegations to determine if violations have occurred or could occur and initiating enforcement proceedings where reasonable cause exists.
  • Yacht and Ship protects consumers who purchase yachts and ships by licensing and regulating ship brokers and salespersons and investigating consumer complaints.

How long does it take to resolve consumer complaints?

In Fiscal Year 2020-21, the division took an average of 27 days to resolve consumer complaint investigations, which is less than the legislatively approved standard of 90 days.

How are these activities funded?

The division is funded from the fees, fines, and penalties collected by the division or costs awarded to the division by a court.
Fiscal Year: 2022-23
Fund Dollars Positions


Building SafetyThe 2022 Legislature enacted Ch. 2022-269, Laws of Florida, which provides building safety inspection requirements for condominium and cooperative association buildings, increases the rights of unit owners and prospective unit owners to access information regarding the condition of such buildings, and revises the requirements for associations to fund reserves for the continued maintenance and repair of such buildings. The law requires associations to report to the Florida Division of Condominiums, Timeshares, and Mobile Homes the number of buildings that are three stories or higher in height and the total number of units in such buildings on or before January 1, 2023, and requires the division to publish that information on its website. The law also extends the jurisdiction of the division to investigate complaints to include complaints related to the procedural completion of milestone inspections.

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Websites of Interest
Community Associations Network

Performance Information

Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Chapters 326, 718, 719, 720, 721, and 723, Florida Statutes.

Whom do I contact for help?

Customer Contact Center, 850-488-1122