Department of Financial Services

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For assistance, call (850) 413-3089 or visit https://www.myfloridacfo.com

What is the purpose of the department?

The purpose of the Department of Financial Services is to safeguard the integrity of the transactions entrusted to the department and to ensure that every program within the department delivers value to the citizens of Florida by continually improving the efficiency and cost effectiveness of internal management processes and regularly validating the value equation with customers.

What activities are performed by the department?

The department's activities include the following.

Accounting and Auditing promotes financial accountability for public funds throughout state government, provides comprehensive information regarding how state funds are expended, and manages payroll services for state employees.
Consumer Services provides education, information, and assistance to consumers for products or services regulated by the department or the Financial Services Commission, and serves as a mediator between consumers and insurance companies.
Criminal Investigations conducts investigations related to insurance and workers' compensation fraud; fire, arson, and explosives; and the theft or misuse of state funds.
Funeral, Cemetery, and Consumer Services licenses individuals and entities in the death care industry, regulates the activities of licensees, and provides information regarding the death care industry.
Insurance Agent and Agency Services licenses individuals and entities authorized to transact insurance in Florida and investigates alleged violations of the Florida Insurance Code.
Public Assistance Fraud investigates allegations of fraud and abuse of state-administered public assistance programs including cash, SNAP/food stamp, or Medicaid programs.
Rehabilitation and Liquidation acts as the court-appointed receiver for insurers placed in receivership, takes actions necessary to correct the conditions that necessitated the receivership, and maximizes the value of the assets of the liquidated company.
Risk Management ensures that participating state agencies are provided quality workers’ compensation, liability, federal civil rights, and property insurance coverage at reasonable rates, and provides loss prevention services to state agencies and universities for managing risk.
State Fire Marshal protects life, property, and the environment from the devastation of fire, and approves Florida's firefighter training curricula, provides training to emergency services providers, and certifies fire service members.
Treasury ensures that state and local funds, deferred compensation contributions, and cash and other assets held for safekeeping by the Chief Financial Officer are accurately accounted for, completely invested, and protected.
Unclaimed Property protects the rights of property owners by taking custody of and safeguarding lost, abandoned, and unknown assets, and returning them to the rightful owners or heirs.
Workers' Compensation assists injured workers, employers, health care providers, and insurers in following the Florida workers’ compensation rules and laws, and ensures that businesses have coverage in place for employees.

How are these activities funded?

The funding information listed below is provided by Transparency Florida. Please contact the department for more information on its funding. Additional information about department funding and activities is available on the State of Florida Fiscal Portal.

Fiscal Year: 2024-25

	Fund	Dollars	Positions
FINANCIAL SERVICES, DEPARTMENT OF
PROGRAM: FINANCIAL ACCOUNTABILITY FOR PUBLIC FUNDS
	FLORIDA PLANNING ACCOUNTING AND LEDGER MANAGEMENT	60,983,019	71.00
	RECOVERY AND RETURN OF UNCLAIMED PROPERTY	7,558,587	65.00
	STATE FINANCIAL INFORMATION AND STATE AGENCY ACCOUNTING	25,303,720	154.00
PROGRAM: FINANCIAL SERVICES COMMISSION
OFFICE OF FINANCIAL REGULATION
	EXECUTIVE DIRECTION AND SUPPORT SERVICES	16,452,143	55.00
	FINANCE REGULATION	13,745,472	91.00
	FINANCIAL INVESTIGATIONS	4,837,737	42.00
	SAFETY AND SOUNDNESS OF STATE BANKING SYSTEM	14,061,180	94.00
	SECURITIES REGULATION	9,557,108	74.00
OFFICE OF INSURANCE REGULATION
	COMPLIANCE AND ENFORCEMENT - INSURANCE	49,219,960	274.00
	EXECUTIVE DIRECTION AND SUPPORT SERVICES	4,268,154	36.00
PROGRAM: FIRE MARSHAL
	COMPLIANCE AND ENFORCEMENT	6,597,856	65.00
	FIRE MARSHAL ADMINISTRATIVE AND SUPPORT SERVICES	71,246,180	15.00
	PROFESSIONAL TRAINING AND STANDARDS	18,653,149	30.00
PROGRAM: INVESTIGATIVE AND FORENSIC SERVICES
	FIRE AND ARSON INVESTIGATIONS	21,619,267	136.00
	FORENSIC SERVICES	2,105,014	9.00
	INSURANCE FRAUD	32,769,878	213.00
	OFFICE OF FISCAL INTEGRITY	995,779	9.00
PROGRAM: LICENSING AND CONSUMER PROTECTION
	CONSUMER ASSISTANCE	18,517,841	114.00
	FUNERAL AND CEMETERY SERVICES	2,980,903	27.00
	INSURANCE COMPANY REHABILITATION AND LIQUIDATION	2,664,648	1.00
	LICENSURE, SALES APPOINTMENT AND OVERSIGHT	12,283,364	114.00
	PUBLIC ASSISTANCE FRAUD	8,653,384	79.00
PROGRAM: OFFICE OF CHIEF FINANCIAL OFFICER AND ADMINISTRATION
	CONSUMER ADVOCATE	1,031,137	6.00
	EXECUTIVE DIRECTION AND SUPPORT SERVICES	504,287,709	133.00
	INFORMATION TECHNOLOGY	39,977,734	109.00
	INFORMATION TECHNOLOGY - FLAIR INFRASTRUCTURE	21,507,820	71.00
	LEGAL SERVICES	18,671,978	89.00
PROGRAM: STATE PROPERTY AND CASUALTY CLAIMS
	STATE SELF-INSURED CLAIMS ADJUSTMENT	103,821,572	116.00
PROGRAM: TREASURY
	DEPOSIT SECURITY	2,272,424	20.00
	STATE FUNDS MANAGEMENT AND INVESTMENT	7,150,112	26.50
	SUPPLEMENTAL RETIREMENT PLAN	1,975,395	13.00
PROGRAM: WORKERS' COMPENSATION
	WORKERS' COMPENSATION	35,983,185	283.00
TOTAL		1,141,753,409	2,634.50

Source: www.transparencyflorida.gov

Where can I find information on the department’s performance?

Performance measures and standards for the department may be found in its Long Range Program Plan.

Additional Resources

OPPAGA Reports and Presentations
A complete list of OPPAGA reports and presentations is available on our website.

Other Reports
Florida Department of Financial Services, Audits and Reports
Florida Department of Financial Services, Consumer Guides
Florida Department of Financial Services, Workers' Compensation Reports
Division of Rehabilitation and Liquidation 2022-2023 Annual Report, Florida Department of Financial Services, 2023
Division of Risk Management Fiscal Year 2023 Annual Report, Florida Department of Financial Services, 2023
Division of State Fire Marshal 2023 Annual Report, Florida Department of Financial Services, 2023
Division of Treasury Annual Report 2022, Florida Department of Financial Services, 2022
A complete list of Auditor General reports is available on its website.

Websites of Interest
Florida Insurance Council
Government Finance Officers Association

Applicable Statutes

Chapters 17, 624, and 655 and ss. 20.121 and 215.5586, Florida Statutes

Department Contact Information

Florida Department of Financial Services Contact Website
Florida Department of Financial Services
200 East Gaines Street
Tallahassee, Florida 32399-0322
(850) 413-3089
Website