OPPAGA text logo with graphic of FL historic capitol
OPPAGA text logo with graphic of FL historic capitol

Department of Financial Services

Office of Financial Regulation

What is the purpose of the office?

The mission of the Office of Financial Regulation (OFR) is to protect the citizens of Florida, promote a safe and sound financial marketplace, and contribute to the growth of Florida's economy with smart, efficient and effective regulation of the financial services industry.

What are the functions of the office?

OFR provides regulatory oversight for Florida's financial services industry through three divisions and one bureau.
  • Division of Consumer Finance licenses and regulates non-depository financial service industries and individuals and conducts examinations and complaint investigations for licensed entities to determine compliance with Florida law.
  • Division of Financial Institutions conducts periodic risk-based examinations and ensures that each state-chartered financial institution meets state and federal requirements for safety and soundness.
  • Division of Securities administers and enforces compliance with the Florida Securities and Investor Protection Act, designed to protect the investing public and promote economic growth.The division regulates the sale of securities in, to or from Florida by firms (securities dealers, issuer dealers and investment advisers), branch offices, and individuals affiliated with these firms to determine compliance with Florida law. Florida ranks 3rd in the nation in the number of registered firms and associated persons, and 4th in the nation in the number of registered branch offices.
  • Bureau of Financial Investigations is the criminal justice arm of the agency that conducts investigations of the financial services industry and participates in joint investigations with local, state, and federal law enforcement agencies.

What entities does the office regulate?

How many entities does the office regulate?

Regulated Entities by Division  
Division of Consumer Finance Number
Money services businesses branches and authorized vendors 53,562
Loan originators 33,262
Motor vehicle retail installment sellers and branches 4,720
Retail installment retailers and branches 3,833
Consumer collection agencies 1,236
Mortgage lenders and branches 6,025
Mortgage brokers and branches 2,158
Check cashers 501
Sales finance companies and branches 745
Consumer finance companies 344
Money transmitters 215
Commercial collection agencies 180
Deferred presentment providers 430
Home improvement finance sellers and branches               263
Payment instrument issuers 68
Foreign currency exchangers 66
Title loan lenders 5
Division of Financial Institutions  
State-chartered commercial banks 78
State-chartered credit unions 66
State-licensed international bank offices 22
State-chartered non-deposit trust companies 15
Family trust companies 13
Division of Securities  
Dealer/investment adviser branches 10,647
Investment advisers 6,438
Dealers 2,502
Individuals authorized to conduct business on behalf of these entities 330,732

How can citizens find out if a company is registered to conduct business in Florida?

OFR maintains a website where citizens may verify the license of businesses and individuals it regulates. 

How are these activities funded?

Fiscal Year: 2020-21
Fund Dollars Positions
OFFICE OF FINANCIAL REGULATION
EXECUTIVE DIRECTION AND SUPPORT SERVICES
6,333,998
18.00
FINANCE REGULATION
12,148,673
100.00
FINANCIAL INVESTIGATIONS
3,865,215
45.00
SAFETY AND SOUNDNESS OF STATE BANKING SYSTEM
11,593,406
99.00
SECURITIES REGULATION
8,079,795
92.00
TOTAL
42,021,087
354.00

Updates

Family Trust Companies. The 2019 Legislature enacted Chapter 2019-31, Laws of Florida, which removes the repeal date for the current exemption from public records disclosure information relating to family trust companies held by the Office of Financial Regulation. Family trust companies provide trust company services to high net worth families. These companies are not allowed to provide services to the general public. The Office of Financial Regulation's regulatory role is limited to ensuring that their fiduciary services are not provided to the general public unless the family trust company desires more regulation.
The Legislature made such personal identifying information confidential and exempt because disclosure of financial information and names of family members, qualified participants, and shareholders of family trust companies could jeopardize the financial safety of the family members. Families with a high net worth are frequently the targets of criminals and placing family personal identifying information into the public domain would increase the risk that a family could become the target of criminal activity.
Division of Securities. During the last year, the division issued more than 50 final orders against entities in Florida's securities industry. These efforts led to fines totaling $2.2 million; two individuals were barred from registering and one registration was revoked.
Division of Consumer Finance. The division acquired a data analytics tool to assist with mining the increasing amount of information in the Check Cashing Database. This tool has provided a significant return on investment, helping the division identify trends, recognize anomalies and provide examination staff with additional information during pre-examination exercises. 
Division of Financial Institutions. The division successfully onboarded into OFR's Regulatory, Enforcement, and Licensing (REAL) System. This allows the division to use a supported system that other OFR divisions have been utilizing for years. The division can now enhance its analytics and track regulatory information. Additionally, Florida's financial institutions can now view their information through the REAL System, providing 24-hour online access.
Bureau of Financial Investigations. The bureau acquired a dedicated trainer to assist in adding new investigator training to its professional development library, consisting of online tutorials and in-person instruction by senior management and investigative staff. With 60 percent of the bureau's employees joining the agency in the last five years, high-quality ongoing training is a top priority.

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Reports
Fast Facts, Florida Office of Financial Regulation, December 2018.
The Auditor General reports on department operations are located on its website.
Websites of Interest
Office of Financial Regulation Press Releases
Florida Bankers Association
Florida International Bankers Association
Mortgage Bankers Association of Florida
Florida Association of Mortgage Professionals
League of Southeastern Credit Unions & Affiliates
Florida Securities Dealers Association
Performance Information
Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Chapters 494, 516, 517, 520, 537, 559, 560, 655, 657, 658, 660, 663, 665, 667, and 687, and s. 20.121 (3)(a)2, Florida Statutes.

Whom do I contact for help?

Office of Financial Regulation, 850-487-9687
Division of Consumer Finance, option 1
Division of Securities, option 2
Division of Financial Institutions, option 3
Website