Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Department of Financial Services

Office of Financial Regulation

What is the purpose of the office?

The mission of the Office of Financial Regulation (OFR) is to protect the citizens of Florida, promote a safe and sound financial marketplace, and contribute to the growth of Florida's economy with smart, efficient and effective regulation of the financial services industry.

What are the functions of the office?

OFR provides regulatory oversight for Florida's financial services industry through three divisions and one bureau.
  • Division of Consumer Finance licenses and regulates non-depository financial service industries and individuals and conducts examinations and complaint investigations for licensed entities to determine compliance with Florida law.
  • Division of Financial Institutions conducts periodic risk-based examinations and ensures that each state-chartered financial institution meets state and federal requirements for safety and soundness.
  • Division of Securities administers and enforces compliance with the Florida Securities and Investor Protection Act, designed to protect the investing public and promote economic growth. The division regulates the sale of securities in, to or from Florida by firms (securities dealers, issuer dealers and investment advisers), branch offices, and individuals affiliated with these firms to determine compliance with Florida law.
  • Bureau of Financial Investigations is the criminal justice arm of the agency that conducts investigations of the financial services industry and participates in joint investigations with local, state, and federal law enforcement agencies.

What entities does the office regulate?

How many entities does the office regulate?

Regulated Entities by Division  
Division of Consumer Finance Number
Money services businesses branches and authorized vendors 47,127 
Loan originators 37,442 
Motor vehicle retail installment sellers and branches 5,838
Retail installment retailers and branches 4,838
Consumer collection agencies 1,218
Mortgage lenders and branches 5,806
Mortgage brokers and branches 2,652
Check cashers 482 
Sales finance companies and branches 831 
Consumer finance companies 383 
Money transmitters 225
Commercial collection agencies 180
Deferred presentment providers 86 
Home improvement finance sellers and branches 360 
Payment instrument issuers 77
Foreign currency exchangers 92 
Title loan lenders
Division of Financial Institutions  
State-chartered commercial banks 69
State-chartered credit unions 66
State-licensed international bank offices 21
State-chartered non-deposit trust companies 14 
Family trust companies 16
Qualified Limited Services Affiliates10
Division of Securities  
Dealer/investment adviser branches 10,812
Investment advisers 6,762
Dealers 2,437
Individuals authorized to conduct business on behalf of these entities 336,168

How can citizens find out if a company is registered to conduct business in Florida?

OFR maintains a website where citizens may verify the license of businesses and individuals it regulates. 

How are these activities funded?

Fiscal Year: 2020-21
Fund Dollars Positions


Financial Technology Sandbox.  The 2020 Legislature enacted Ch. 2020-161, Laws of Florida,which creates the Financial Technology Sandbox within the Office of Financial Regulation to allow financial technology innovators to test new products and services in a supervised, flexible regulatory sandbox using exceptions to specified general law and waivers of the corresponding rule requirements under defined conditions.  The sandbox allows a licensee to make an innovative financial product or service available to consumers during a period that is initially 24 months but which can be extended one time for an additional 12 months. A financial product or service is a product or service related to a consumer finance loan, money transmitter, or payment instrument seller, including mediums of exchange that are in electronic or digital form, which is subject to the general laws enumerated in the bill and corresponding rule requirements. 

The 2020 Legislature also enacted Ch. 2020-162, Laws of Florida,to create a public records exemption for certain sensitive business information relating to the Financial Technology Sandbox. Specifically, the law makes confidential and exempt from public disclosure the following records.

  • The reasons why certain general laws may prevent an innovative financial product or service from being made available to consumers.
  • Certain sensitive business information submitted by an applicant when applying for the Financial Technology Sandbox.
  • Information provided by an applicant to evaluate whether the applicant has a sufficient plan to test, monitor, and assess the innovative financial product or service.

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Fast Facts, Florida Office of Financial Regulation, January 2020.
A complete list of Auditor General reports on department operations is available on its website.
Websites of Interest
Office of Financial Regulation News
Florida Bankers Association
Florida International Bankers Association
Mortgage Bankers Association of Florida
Florida Association of Mortgage Professionals
League of Southeastern Credit Unions & Affiliates
Florida Securities Dealers Association
Performance Information
Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Chapters 494, 516, 517, 520, 537, 559, 560, 655, 657, 658, 660, 663, 665, 667, and 687, and s. 20.121 (3)(a)2, Florida Statutes.

Whom do I contact for help?

Office of Financial Regulation, 850-487-9687
Division of Consumer Finance, option 1
Division of Securities, option 2
Division of Financial Institutions, option 3