Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Department of Revenue

What is the purpose of the department?

The purpose of the Department of Revenue (DOR) is to provide fair and efficient child support and tax administration and achieve the highest levels of voluntary compliance while being accessible and responsive to citizens. The department uses outcome and performance measures, and customer-centered information technology systems to help ensure that services are delivered to taxpayers and child support customers in the least burdensome and most efficient manner.

What programs are housed in the department?

The department consists of three programs.
  • Child Support Enforcement obtains financial support for children when it is not received from one or both parents. This may include locating the noncustodial parent, establishing paternity, modifying and enforcing court orders for support, and collecting and disbursing support payments.
  • General Tax Administration administers the collection of 34 state and local taxes and fees, including sales, corporate income, motor fuel, and documentary stamp taxes.
  • Property Tax Oversight provides oversight and assistance to the state's 67 county property appraisers, value adjustment boards, and more than 600 taxing authorities to ensure compliance with state laws and rules governing the assessment of property values and the administration of local property taxation. The key responsibility of the program is the review and approval of all county tax rolls to ensure that they are uniform and equitable, within each county and across the state.

How are these activities funded?

Fiscal Year: 2021-22
Fund Dollars Positions
REVENUE, DEPARTMENT OF
CHILD SUPPORT ENFORCEMENT
276,254,269
2,266.00
GENERAL TAX ADMINISTRATION
232,288,370
2,154.25
PROGRAM: ADMINISTRATIVE SERVICES PROGRAM
EXECUTIVE DIRECTION AND SUPPORT SERVICES
31,518,191
257.50
PROGRAM: INFORMATION SERVICES PROGRAM
INFORMATION TECHNOLOGY
26,795,094
182.00
PROPERTY TAX OVERSIGHT
47,819,385
160.00
TOTAL
614,675,309
5,019.75

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Other Reports
The Auditor General reports on department operations are available on its website.

Websites of Interest
Federal Internal Revenue Service

U.S. Department of Health and Human Services, Office of Child Support Enforcement 
The Florida Legislature's Office of Economic and Demographic Research 
Florida Association of Property Appraisers 

Property Appraisers Association of Florida
Florida Tax Collectors

Performance Information


Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Section 20.21, Florida Statutes.

Whom do I contact for help?

Office of Inspector General, 850-617-8152, email:  emailDOR@floridarevenue.com 
Website