Department of Revenue

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What is the purpose of the department?

The purpose of the Department of Revenue (DOR) is to provide fair and efficient child support and tax administration and achieve the highest levels of voluntary compliance while being accessible and responsive to citizens. The department uses outcome and performance measures, and customer-centered information technology systems to help ensure that services are delivered to taxpayers and child support customers in the least burdensome and most efficient manner.

What programs are housed in the department?

The department consists of three programs.

Child Support Enforcement obtains financial support for children when it is not received from one or both parents. This may include locating the noncustodial parent, establishing paternity, modifying and enforcing court orders for support, and collecting and disbursing support payments.
General Tax Administration administers the collection of 34 state and local taxes and fees, including sales, corporate income, motor fuel, and documentary stamp taxes.
Property Tax Oversight provides oversight and assistance to the state's 67 county property appraisers, value adjustment boards, and more than 600 taxing authorities to ensure compliance with state laws and rules governing the assessment of property values and the administration of local property taxation. The key responsibility of the program is the review and approval of all county tax rolls to ensure that they are uniform and equitable, within each county and across the state.

How are these activities funded?

Fiscal Year: 2020-21

	Fund	Dollars	Positions
REVENUE, DEPARTMENT OF
	CHILD SUPPORT ENFORCEMENT	270,223,954	2,275.00
	GENERAL TAX ADMINISTRATION	238,681,285	2,186.25
PROGRAM: ADMINISTRATIVE SERVICES PROGRAM
	EXECUTIVE DIRECTION AND SUPPORT SERVICES	30,231,541	257.50
PROGRAM: INFORMATION SERVICES PROGRAM
	INFORMATION TECHNOLOGY	31,419,582	182.00
	PROPERTY TAX OVERSIGHT	44,890,498	154.00
TOTAL		615,446,860	5,054.75

Source: www.transparencyflorida.gov

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Other Reports
The Auditor General reports on department operations are available on its website.

Websites of Interest
Federal Internal Revenue Service
Florida Accountability Contract Tracking System
U.S. Department of Health and Human Services, Office of Child Support Enforcement
The Florida Legislature's Office of Economic and Demographic Research
Florida Association of Property Appraisers
Property Appraisers Association of Florida
Florida Tax Collectors
National Child Support

Performance Information

Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Section 20.21, Florida Statutes.

Whom do I contact for help?

Office of Inspector General, 850-617-8152, email: emailDOR@floridarevenue.com
Website