Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Department of Revenue

For assistance, call 850-617-8152 or visit https://floridarevenue.com/Pages/contact.aspx

What is the purpose of the department?

The purpose of the Department of Revenue (DOR) is to provide fair and efficient child support and tax administration and achieve the highest levels of voluntary compliance while being accessible and responsive to citizens. The department uses outcome and performance measures, and customer-centered information technology systems to help ensure that services are delivered to taxpayers and child support customers efficiently and at the lowest possible cost.

What activities are performed by the department?

What programs are housed in the department?

The department consists of three programs.
  • Child Support Enforcement obtains financial support for children when it is not received from one or both parents. This may include locating the noncustodial parent, establishing paternity, modifying and enforcing court orders for support, and collecting and disbursing support payments.
  • General Tax Administration administers the collection of 34 state taxes and fees, including sales, corporate income, and fuel taxes, and distributes funds to state and local governments.
  • Property Tax Oversight provides oversight and assistance to the state's 67 county property appraisers, value adjustment boards, and more than 600 taxing authorities to ensure compliance with state laws and rules governing the assessment of property values and the administration of local property taxation. The key responsibility of the program is the review and approval of all county tax rolls, to ensure that they are uniform and equitable, within each county and across the state.

How are these activities funded?

Fiscal Year: 2024-25
Fund Dollars Positions
REVENUE, DEPARTMENT OF
CHILD SUPPORT ENFORCEMENT
377,344,728
2,239.00
GENERAL TAX ADMINISTRATION
278,402,230
2,090.25
PROGRAM: ADMINISTRATIVE SERVICES PROGRAM
EXECUTIVE DIRECTION AND SUPPORT SERVICES
38,276,327
253.00
PROGRAM: INFORMATION SERVICES PROGRAM
INFORMATION TECHNOLOGY
41,125,513
197.00
PROPERTY TAX OVERSIGHT
92,170,337
160.00
TOTAL
827,319,135
4,939.25

Unique Question

Additional Resources

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Applicable Statutes

Section 20.21, Florida Statutes

Department Contact Information

Office of Inspector General, 850-617-8152, email:  emailDOR@floridarevenue.com
Website