OPPAGA text logo with graphic of FL historic capitol
OPPAGA text logo with graphic of FL historic capitol

Department of Management Services

What is the purpose of the department?

The Department of Management Services (DMS) is the business arm of state government. The department's primary mission is to support other state agencies as well as current and former state employees with workforce and business-related functions so that agencies can focus on their core missions as defined in law.

What are the major responsibilities of the department?

DMS is divided into two major services areas:  Business Operations and Workforce Operations. 
Business Operations includes five units.
  • State Purchasing develops and oversees the procedures under which agencies purchase commodities and services.
  • Real Estate Development and Management oversees the construction, leasing, and operations of buildings in the Florida Facilities Pool in addition to managing private leasing for the state.
  • The Division of State Technology provides guidance and strategic direction on a variety of technologies and services, such as cybersecurity, telecommunications, and IT procurement.The division also coordinates and manages public safety communications throughout the state at all levels of government.
  • Fleet Management and Federal Surplus Property manages motor vehicle operations in addition to acquiring and disposing of surplus federal property.
  • Private Prison Monitoring handles oversight and contractual compliance for the private prison system.
Workforce Operations includes four units.
  • Human Resource Management provides guidance and technical assistance to state agencies in the effective administration of our state's human resource system and represents the Governor as public employer in collective bargaining activities.
  • People First oversees and monitors contractual compliance for the state's secure, web-based human resource information system and services.
  • State Group Insurance offers and manages the state's health and welfare insurance benefits.
  • Retirement administers retirement, disability, or death benefits to state retirees or their beneficiaries.

Does the department house any independent entities?

DMS administratively houses several independent entities, including the Florida Commission on Human Relations and the Public Employees Relations Commission.  In addition, the Division of Administrative Hearings is statutorily created within the department, though DMS does not provide the division services or funding.

How are these activities funded?

Fiscal Year: 2020-21
Fund Dollars Positions
MANAGEMENT SERVICES, DEPARTMENT OF
ADMINISTRATIVE HEARINGS
PROGRAM: ADJUDICATION OF DISPUTES
8,670,465
65.00
PROGRAM: WORKERS' COMPENSATION APPEALS - JUDGES OF COMPENSATION CLAIMS
18,489,110
175.00
PROGRAM: ADMINISTRATION PROGRAM
EXECUTIVE DIRECTION AND SUPPORT SERVICES
12,699,493
82.00
STATE EMPLOYEE LEASING
90,562
1.00
PROGRAM: COMMISSION ON HUMAN RELATIONS
HUMAN RELATIONS
5,892,748
63.00
PROGRAM: FACILITIES PROGRAM
BUILDING CONSTRUCTION
1,082,858
11.00
FACILITIES MANAGEMENT
152,159,683
256.50
PROGRAM: PUBLIC EMPLOYEES RELATIONS COMMISSION
PUBLIC EMPLOYEES RELATIONS
3,624,288
24.00
PROGRAM: SUPPORT PROGRAM
FEDERAL PROPERTY ASSISTANCE
514,761
5.00
MOTOR VEHICLE AND WATERCRAFT MANAGEMENT
2,815,497
6.00
OFFICE OF SUPPLIER DIVERSITY
441,054
6.00
PRIVATE PRISON MONITORING
2,940,468
15.00
PURCHASING OVERSIGHT
18,081,747
49.00
PROGRAM: TECHNOLOGY PROGRAM
OFFICE OF THE STATE CHIEF INFORMATION OFFICER
6,134,381
36.00
STATE DATA CENTER
59,116,843
167.00
TELECOMMUNICATIONS SERVICES
264,883,353
68.00
WIRELESS SERVICES
27,040,803
11.00
WORKFORCE PROGRAMS
PROGRAM: INSURANCE BENEFITS ADMINISTRATION
72,803,210
27.00
PROGRAM: PEOPLE FIRST
33,788,206
15.00
PROGRAM: RETIREMENT BENEFITS ADMINISTRATION
42,009,263
205.00
PROGRAM: STATE PERSONNEL POLICY ADMINISTRATION
1,863,540
17.00
TOTAL
735,142,333
1,304.50

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Other Reports
The Auditor General reports on department operations are available on its website.
The Department of Management Services Office of Inspector General reports on department operations are available on its website.
Websites of Interest
American Society for Public Administration
National Association of State Personnel Executives
State and Local Government Benefits Association
Performance Information
Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Section 20.22, Florida Statutes.

Whom do I contact for help?

DMS Office of Communications, 850-921-5266, email:  communications@dms.myflorida.com
Website