Department of Management Services

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What is the purpose of the department?

The Department of Management Services (DMS) is the business arm of state government. The department's primary mission is to support other state agencies as well as current and former state employees with workforce and business-related functions so that agencies can focus on their core missions as defined in law.

DMS is divided into two major services areas, Business Operations (state purchasing, real estate development and management, telecommunications, fleet and federal surplus property, and private prison monitoring), and Workforce Operations (human resource management, People First, state group insurance, and retirement).

What are the major responsibilities of the department?

DMS is divided into two major services areas: Business Operations and Workforce Operations.
Business Operations includes five units.

State Purchasing develops and oversees the procedures under which agencies purchase commodities and services.
Real Estate Development and Management oversees the construction, leasing, and operations of buildings in the Florida Facilities Pool in addition to managing private leasing for the state.
The Division of State Technology provides guidance and strategic direction on a variety of technologies and services, such as cybersecurity, telecommunications, and IT procurement.The division also coordinates and manages public safety communications throughout the state at all levels of government.
Fleet Management and Federal Surplus Property manages motor vehicle operations in addition to acquiring and disposing of surplus federal property.
Private Prison Monitoring handles oversight and contractual compliance for the private prison system.

Workforce Operations includes four units.

Human Resource Management provides guidance and technical assistance to state agencies in the effective administration of our state's human resource system and represents the Governor as public employer in collective bargaining activities.
People First oversees and monitors contractual compliance for the state's secure, web-based human resource information system and services.
State Group Insurance offers and manages the state's health and welfare insurance benefits.
Retirement administers retirement, disability, or death benefits to state retirees or their beneficiaries.

Does the department house any independent entities?

DMS administratively houses several independent entities, including the Florida Commission on Human Relations and the Public Employees Relations Commission. In addition, the Division of Administrative Hearings is statutorily housed within the department, though DMS does not provide the division services or funding. In addition, the Florida Cybersecurity Task Force is an adjunct operation to the Department of Management Services which reviews and assesses the state's cybersecurity infrastructure, governance, and operations.

How are these activities funded?

Fiscal Year: 2020-21

	Fund	Dollars	Positions
MANAGEMENT SERVICES, DEPARTMENT OF
ADMINISTRATIVE HEARINGS
	PROGRAM: ADJUDICATION OF DISPUTES	8,946,116	65.00
	PROGRAM: WORKERS' COMPENSATION APPEALS - JUDGES OF COMPENSATION CLAIMS	19,054,586	175.00
PROGRAM: ADMINISTRATION PROGRAM
	EXECUTIVE DIRECTION AND SUPPORT SERVICES	13,102,417	82.00
	STATE EMPLOYEE LEASING	95,105	1.00
PROGRAM: COMMISSION ON HUMAN RELATIONS
	HUMAN RELATIONS	6,126,324	63.00
PROGRAM: FACILITIES PROGRAM
	BUILDING CONSTRUCTION	1,114,300	11.00
	FACILITIES MANAGEMENT	154,531,386	256.50
PROGRAM: PUBLIC EMPLOYEES RELATIONS COMMISSION
	PUBLIC EMPLOYEES RELATIONS	3,682,745	24.00
PROGRAM: SUPPORT PROGRAM
	FEDERAL PROPERTY ASSISTANCE	526,459	5.00
	MOTOR VEHICLE AND WATERCRAFT MANAGEMENT	2,831,688	6.00
	OFFICE OF SUPPLIER DIVERSITY	455,484	6.00
	PRIVATE PRISON MONITORING	2,982,594	15.00
	PURCHASING OVERSIGHT	18,688,864	49.00
PROGRAM: TECHNOLOGY PROGRAM
	OFFICE OF THE STATE CHIEF INFORMATION OFFICER	6,263,956	36.00
	STATE DATA CENTER	60,431,055	167.00
	TELECOMMUNICATIONS SERVICES	322,267,970	68.00
	WIRELESS SERVICES	28,482,265	11.00
WORKFORCE PROGRAMS
	PROGRAM: INSURANCE BENEFITS ADMINISTRATION	72,890,240	27.00
	PROGRAM: PEOPLE FIRST	33,842,824	15.00
	PROGRAM: RETIREMENT BENEFITS ADMINISTRATION	43,735,876	205.00
	PROGRAM: STATE PERSONNEL POLICY ADMINISTRATION	1,915,087	17.00
TOTAL		801,967,341	1,304.50

Source: www.transparencyflorida.gov

Updates

Technology Innovation. The 2020 Legislature enacted Ch. 2020-161, Laws of Florida. Among a number of provisions, the bill abolishes the Division of State Technology within the Department of Management Services and establishes the Florida Digital Service and the Division of Telecommunications within the department.

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Other Reports
The Auditor General reports on department operations are available on its website.
The Department of Management Services Office of Inspector General reports on department operations are available on its website.
Websites of Interest
American Society for Public Administration
National Association of State Personnel Executives
State and Local Government Benefits Association
Performance Information

The Florida Accountability Contract Tracking System (FACTS) website provide access to department contract and purchase order information.

Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Section 20.22, Florida Statutes.

Whom do I contact for help?

DMS Office of Communications, 850-921-5266, email: communications@dms.myflorida.com

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