Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Department of Elder Affairs

What is the purpose of the department?

The Department of Elder Affairs is Florida's designated state unit on aging to advocate, coordinate, and plan services for elders under the Older Americans Act. The department is constitutionally designated by Florida voters to serve as the primary state agency responsible for administering human services programs for the elderly.

What programs does the department administer?

The Department of Elder Affairs' services include

For more information on the department's programs and services, please see the department's Summary of Programs and Services or Programs and Services website.

How does the department administer its programs?

The department administers services through a network of 11 nonprofit Area Agencies on Aging. These agencies advocate, plan, fund, and coordinate programs and services for individuals within their regions, known as Planning and Service Areas. Each area agency is funded with federal, state, and local resources and is managed at the local level. Each area agency enters into contracts with service providers to provide community-based care. Programs administered through contracts with Area Agencies on Aging and other entities include Community Care for the Elderly, Home Care for the Elderly, and Older Americans Act programs. 

In addition, each area agency is a designated as an Aging and Disability Resource Center. These resource centers provide a single, coordinated system of information and access for all adults seeking long-term care resources, including information about state and federal benefits, as well as available local programs and services .

The department directly administers the Long-Term Care Ombudsman ProgramOffice of Public & Professional GuardiansServing Health Insurance Needs of Elders (SHINE),  Medicaid Long-Term Care Services, PACE, CARES, and Livable Florida.

How are these activities funded?

The majority of the department's budget funds home and community-based services, including those funded by Medicaid, the Older Americans Act, and state general revenue.
Fiscal Year: 2021-22
Fund Dollars Positions
PROGRAM: SERVICES TO ELDERS PROGRAM
COMPREHENSIVE ELIGIBILITY SERVICES
18,384,186
246.50
CONSUMER ADVOCATE SERVICES
23,542,516
35.00
EXECUTIVE DIRECTION AND SUPPORT SERVICES
14,192,795
63.50
HOME AND COMMUNITY SERVICES
389,946,680
62.00
TOTAL
446,066,177
407.00

Updates

Protection from Elder Exploitation. Chapter 2021-221, Laws of Florida, prohibits a person convicted of abuse, neglect, exploitation, or aggravated manslaughter from serving as a personal representative or inheriting from the victim's estate or trust, and expands the definition of exploitation to include a breach of fiduciary duty resulting in a kickback or receipt of improper benefit.  

Eldercaring Coordinator Dispute Resolution. Chapter 2021-67, Laws of Florida, creates an alternative dispute resolution process for people above age 60 allowing the court to appoint an eldercaring coordinator in disputes impacting an elder's safety and autonomy. The scope of the coordinator's authority must be defined by the court, and coordinators must meet a minimum standard of qualification, including a background check. Minimum training and licensure requirements are to be defined by the Florida Supreme Court.

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

OPPAGA Reports

A complete list of OPPAGA reports pertaining to the department is available on our website.

Other Reports
State Plan on Aging Federal Fiscal Years 2021-2024, Florida Department of Elder Affairs, September 2020.

Assessing the Needs of Elder Floridians, Florida Department of Elder Affairs, August 2016.

Consumer Resource Guide, Florida Department of Elder Affairs, 2018.

Profiles of Older Floridians, Florida Department of Elder Affairs, 2018.

Reports, Department of Elder Affairs.

The Auditor General reports on department operations are available on its website.

Websites of Interest
Community Resource Directory
Medicare
National Care Planning Council, Guide to Long-Term Care Planning
U.S. Department of Health and Human Services, Administration for Community Living
U.S. Department of Health and Human Services, Caregiver Resources and Long-Term Care
U.S. National Institutes of Health, National Institute on Aging

Procurements 

The Florida Accountability Contract Tracking System (FACTS) provides access to department contract and purchase order information on its website.

 Performance


Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Chapter 430 and s. 20.41, Florida Statutes.

Whom do I contact for help?

Department of Elder Affairs, 850-414-2000, email:  information@elderaffairs.org

Elder Helpline, 1-800-963-5337 or 1-800-955-8771 for TDD or 1-800-955-8770 for Voice

Website