OPPAGA text logo with graphic of FL historic capitol
OPPAGA text logo with graphic of FL historic capitol

Department of Elder Affairs

What is the purpose of the department?

The Department of Elder Affairs is the state agency primarily responsible for administering human services programs for elders. The department's purpose is to serve elders to help them maintain their self-sufficiency and self-determination.

What programs does the department administer?

The Department of Elder Affairs' services include
For more information on the department's programs and services, please see the department's Summary of Programs and Services or Programs and Services website.

How does the department administer its programs?

The department administers services through a network of 11 nonprofit Area Agencies on Aging. Each Area Agency on Aging enters into contracts with service providers to provide community-based care. These agencies advocate, plan, fund, and coordinate programs and services for individuals within their regions, known as Planning and Service Areas. Each area agency is funded with federal, state, and local resources and is managed at the local level. In addition, each area agency is a designated as an Aging and Disability Resource Center. These resource centers provide a single, coordinated system of information and access for all adults seeking long-term care resources, including information about state and federal benefits as well as available local programs and services.
The department directly administers the Long-Term Care Ombudsman Program, Office of Public and Professional Guardians, Communities for a Lifetime, Serving Health Insurance Needs of Elders (SHINE), and CARES.

How are these activities funded?

The majority of the department's budget funds home and community-based services, including those funded by Medicaid, the Older Americans Act, and state general revenue.
Fiscal Year: 2020-21
Fund Dollars Positions
PROGRAM: SERVICES TO ELDERS PROGRAM
COMPREHENSIVE ELIGIBILITY SERVICES
17,725,744
246.50
CONSUMER ADVOCATE SERVICES
22,291,267
34.00
EXECUTIVE DIRECTION AND SUPPORT SERVICES
10,847,433
63.50
HOME AND COMMUNITY SERVICES
317,937,297
60.00
TOTAL
368,801,741
404.00

Updates

Enterprise Client Information and Registration Tracking System. The 2019 Legislature appropriated $2.9 million to the department to implement the Enterprise Client Information and Registration Tracking System (eCIRTS). The eCIRTS system will provide a statewide system for the management, reporting, and trending of data related to all department clients.
Transfer of Facilities Rulemaking. Chapter 2019-11, Laws of Florida, transferred rulemaking authority for hospice care, assisted living facilities, adult family care homes, and adult day care programs from the Department of Elder Affairs to the Agency for Health Care Administration, the agency which licenses and inspects these facilities.

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Other Reports
State Plan on Aging Federal Fiscal Years 2017-2020, Florida Department of Elder Affairs, July 2016.
Assessing the Needs of Elder Floridians, Florida Department of Elder Affairs, May 2013.
Consumer Resource Guide, Florida Department of Elder Affairs, May 2011.
Florida's State Profile Tool, Florida Department of Elder Affairs, July 2009.
The Auditor General reports on department operations are available on its website.
Reports, Department of Elder Affairs.
Websites of Interest
Community Resource Directory
Medicare
National Care Planning Council, Guide to Long-Term Care Planning
U.S. Department of Health and Human Services, Administration for Community Living
U.S. Department of Health and Human Services, Caregiver Resources and Long-Term Care
U.S. National Institutes of Health, National Institute on Aging
Performance Information
Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Chapter 430 and s. 20.41, Florida Statutes.

Whom do I contact for help?

Department of Elder Affairs, 850-414-2000, email:  information@elderaffairs.org
Elder Helpline, 1-800-963-5337 or 1-800-955-8771 for TDD or 1-800-955-8770 for Voice
Website