Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Department of Veterans' Affairs

What is the purpose of the department?

The mission of the Department of Veterans' Affairs is to advocate with purpose and passion for Florida veterans and link them to superior services, benefits, and support. The Cabinet agency is responsible for providing quality benefit information, advocacy, education, and long-term health care in order to improve the well-being of Florida veterans and their families.

How is the department organized?

The department has a main administrative office in Largo, a capitol office in Tallahassee, and a division in Bay Pines. The department provides services through two organizational units: the Division of Benefits and Assistance and the State Veterans' Homes Program.

The Division of Veterans' Benefits and Assistance assists Florida veterans with obtaining health and financial benefits from the U.S. Department of Veterans Affairs.

The State Veterans' Homes Program operates six veterans' nursing homes and one veterans' assisted living facility that provides both long-term skilled care services and assisted living services to eligible Florida veterans. Two additional veterans' nursing homes, one under construction and another under renovation, are expected to open to residents in 2021.

What services does the department provide?

The department assists veterans to obtain financial and health benefits from the U.S. Department of Veterans Affairs. The department assists veterans in many components such as receiving medical treatment, prescriptions, prosthetic devices, benefit checks, and school program approval. The department also employs Veterans' Claims Examiners who work with veterans to receive benefits. Additionally, the department provides long-term skilled nursing care and assisted living services.

What is the veteran population in Florida?

Florida is home to 1.5 million veterans, the third largest veteran population in the nation. Among those veterans are 41,950 World War II veterans, 118,975 Korean War-era veterans, 511,438 Vietnam-era veterans, 362,909 peacetime veterans, 202,852 Gulf War-era veterans, and 206,091 post-9/11 veterans.

How are these activities funded?

Fiscal Year: 2021-22
Fund Dollars Positions
VETERANS' AFFAIRS, DEPARTMENT OF
PROGRAM: SERVICES TO VETERANS' PROGRAM
EXECUTIVE DIRECTION AND SUPPORT SERVICES
5,026,871
29.50
VETERANS EMPLOYMENT AND TRAINING SERVICES
1,644,106
.00
VETERANS' BENEFITS AND ASSISTANCE
11,829,248
115.00
VETERANS' HOMES
138,942,846
1,338.00
TOTAL
157,443,071
1,482.50

Updates

Florida Veterans' Care Coordination Program. The 2021 Legislature enacted Chapter 2021-198, Laws of Florida, which authorizes the department to establish to the Florida Veterans' Care Coordination Program as a statewide program to provide veterans and their families dedicated behavioral health care referral services, primarily for mental health and substance abuse. Through the Program, a veteran may call a separate veteran-dedicated support line to receive assistance and support from a fellow veteran trained to respond to the calls for assistance. Program goals include suicide prevention among veterans and increasing of programs and services provided by the department and other community-based entities

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Other Reports
Annual Reports, Florida Department of Veterans' Affairs.
The Auditor General reports on department operations are available on its website.
Websites of Interest
U.S. Department of Veterans Affairs
U.S. Department of Veterans Affairs, Board of Veterans' Appeals
U.S. Department of Veterans Affairs, Health Benefits
U.S. Department of Veterans Affairs, Veterans Benefits Administration
Performance Information


Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Chapters 292, 295, and 296, and s. 20.37, Florida Statutes.

Whom do I contact for help?

Florida Veterans Support Line: 1-800-273-8255

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