OPPAGA Government Program Summary

What is the purpose of the department?

The purpose of the Department of Revenue (DOR) is to provide fair and efficient child support and tax administration and achieve the highest levels of voluntary compliance while being accessible and responsive to citizens. The department uses outcome and performance measures, and customer-centered information technology systems to help ensure that services are delivered to taxpayers and child support customers efficiently and at the lowest possible cost.

What programs are housed in the department?

The department consists of three programs.

Child Support Enforcement obtains financial support for children when it is not received from one or both parents. This may include locating the noncustodial parent, establishing paternity, modifying and enforcing court orders for support, and collecting and disbursing support payments.
General Tax Administration administers the collection of 34 state taxes and fees, including sales, corporate income, and fuel taxes, and distributes funds to state and local governments.
Property Tax Oversight provides oversight and assistance to the state's 67 county property appraisers, value adjustment boards, and more than 600 taxing authorities to ensure compliance with state laws and rules governing the assessment of property values and the administration of local property taxation. The key responsibility of the program is the review and approval of all county tax rolls, to ensure that they are uniform and equitable, within each county and across the state.

How are these activities funded?

Fiscal Year: 2023-24

Title	Fund	Dollars	Positions
REVENUE, DEPARTMENT OF
	CHILD SUPPORT ENFORCEMENT	327,926,397	2,266.00
	GENERAL TAX ADMINISTRATION	273,185,859	2,138.25
PROGRAM: ADMINISTRATIVE SERVICES PROGRAM
	EXECUTIVE DIRECTION AND SUPPORT SERVICES	36,778,878	258.50
PROGRAM: INFORMATION SERVICES PROGRAM
	INFORMATION TECHNOLOGY	36,541,201	189.00
	PROPERTY TAX OVERSIGHT	111,565,474	160.00
TOTAL		785,997,809	5,011.75

Source: www.transparencyflorida.gov

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Other Reports
The Auditor General reports on department operations are available on its website

Websites of Interest
Federal Internal Revenue Service
U.S. Department of Health and Human Services, Office of Child Support Enforcement
The Florida Legislature's Office of Economic and Demographic Research
Florida Association of Property Appraisers
Property Appraisers Association of Florida
Florida Tax Collectors

Performance Information

Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Section 20.21, Florida Statutes

Whom do I contact for help?

Office of Inspector General, 850-617-8152, email: emailDOR@floridarevenue.com
Website