OPPAGA Government Program Summary

What is the purpose of the department?

The Department of Management Services (DMS) is the business arm of state government. The department's primary mission is to support other state agencies as well as current and former state employees with workforce and business-related functions so that agencies can focus on their core missions as defined in law.

What are the major responsibilities of the department?

DMS is divided into two major services areas: Business Operations and Workforce Operations.

Business Operations includes five units.

State Purchasing develops and oversees the procedures under which agencies purchase commodities and services.
Real Estate Development and Management oversees the construction, leasing, and operations of buildings in the Florida Facilities Pool in addition to managing private leasing for the state.
The Division of Telecommunications oversees contracts to provide telecommunications and technology services, such as voice and data services, provides contracting, volume procurement, and competitive bidding, to state agencies, local governments, and other public entities. The division also coordinates and manages public safety communications throughout the state.
Fleet Management and Federal Surplus Property manages motor vehicle operations in addition to acquiring and disposing of surplus federal property.

Workforce Operations includes four units.

Human Resource Management provides guidance and technical assistance to state agencies in the effective administration of our state's human resource system and represents the Governor as public employer in collective bargaining activities.
People First oversees and monitors contractual compliance for the state's secure, web-based human resource information system and services.
State Group Insurance offers and manages the state's health and welfare insurance benefits.
Retirement administers retirement, disability, or death benefits to state retirees or their beneficiaries.

Does the department house any independent entities?

DMS administratively houses three independent entities, including the Florida Commission on Human Relations and the Public Employees Relations Commission. In addition, the Division of Administrative Hearings is statutorily housed within the department.

How are these activities funded?

Fiscal Year: 2023-24

Title	Fund	Dollars	Positions
MANAGEMENT SERVICES, DEPARTMENT OF
ADMINISTRATIVE HEARINGS
	PROGRAM: ADJUDICATION OF DISPUTES	13,561,333	80.00
	PROGRAM: WORKERS' COMPENSATION CLAIMS COURT	20,841,804	136.00
PROGRAM: ADMINISTRATION PROGRAM
	EXECUTIVE DIRECTION AND SUPPORT SERVICES	31,671,656	119.00
PROGRAM: COMMISSION ON HUMAN RELATIONS
	HUMAN RELATIONS	7,607,440	75.00
PROGRAM: FACILITIES PROGRAM
	BUILDING CONSTRUCTION	4,269,052	11.00
	FACILITIES MANAGEMENT	208,871,861	272.50
PROGRAM: PUBLIC EMPLOYEES RELATIONS COMMISSION
	PUBLIC EMPLOYEES RELATIONS	6,020,915	30.00
PROGRAM: SUPPORT PROGRAM
	FEDERAL PROPERTY ASSISTANCE	586,297	4.00
	MOTOR VEHICLE AND WATERCRAFT MANAGEMENT	1,981,037	6.00
	OFFICE OF SUPPLIER DIVERSITY	505,662	6.00
	PRIVATE PRISON MONITORING	391,333	.00
	PURCHASING OVERSIGHT	18,964,658	50.00
PROGRAM: TECHNOLOGY PROGRAM
	OFFICE OF THE STATE CHIEF INFORMATION OFFICER	90,937,793	70.00
	TELECOMMUNICATIONS SERVICES	328,339,160	70.00
	WIRELESS SERVICES	126,855,924	14.00
WORKFORCE PROGRAMS
	PROGRAM: INSURANCE BENEFITS ADMINISTRATION	74,491,007	34.00
	PROGRAM: PEOPLE FIRST	35,654,263	16.00
	PROGRAM: RETIREMENT BENEFITS ADMINISTRATION	48,969,413	225.00
	PROGRAM: STATE PERSONNEL POLICY ADMINISTRATION	5,429,672	19.00
TOTAL		1,025,950,280	1,237.50

Source: www.transparencyflorida.gov

Updates

Private Prison Administration. The 2023 Legislature enacted Ch. 2023-268, Laws of Florida, which amends Ch. 944, Laws of Florida, and transfers all power, duties, functions, records, personnel, associated administrative support positions, property, administrative authority, and administrative rules relating to private correctional facilities from the Department of Management Services to the Department of Corrections.

Florida Retirement System Changes. The 2023 Legislature enacted Ch. 2023-193, Laws of Florida, amending several aspects of the FRS retirement system, including changes to the retirement age for Special Risk Class Members and modifications to the Deferred Retirement Option Program. Additionally, the bill increases the monthly retiree health insurance subsidy and increases the allocation to investment plan accounts by 2% for each membership class in the investment plan.

Where can I find related OPPAGA reports?

A complete list of related OPPAGA reports is available on our website.

Where can I get more information?

Other Reports
The Auditor General reports on department operations are available on its website
Department of Management Services Office of Inspector General reports on department operations are available on its website

Websites of Interest
American Society for Public Administration
National Association of State Personnel Executives
National Institute of Standards and Technology, Cybersecurity
State and Local Government Benefits Association

Procurement
The Florida Accountability Contract Tracking System (FACTS) website provide access to department contract and purchase order information

Performance Information

Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Section 20.22, Florida Statutes

Whom do I contact for help?

DMS Office of Communications, 850-544-7099, email: communications@dms.myflorida.com
Website