Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Review of the Florida Lottery, 2024

Report 25-02, January 2025

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Report Summary

  • Lottery transfers to the Educational Enhancement Trust Fund decreased in Fiscal Year 2023-24 to $2.4 billion, $65.8 million (3%) less than the prior fiscal year. According to Department of the Lottery officials, this decrease in transfers is due to a decrease in sales from broad economic factors such as inflation and rising interest rates that constrained consumer budgets. The department continues to outperform the legislative performance standard for its operating expense rate, which is the second lowest in the nation.
  • In the past fiscal year, the department made several efforts to increase revenue, including adding new lottery retailers, changing the product mix, and installing 500 additional vending machines. The department also introduced enhancements and upgrades at existing retailers, offered promotions to increase player engagement, and created a program to recognize and reward high-producing sales representatives.
  • Other state lotteries offer additional games and product distribution methods that the Florida Lottery does not. Adding more new games, expanding product distribution methods, and increasing the retailer network could enhance lottery revenues. However, each of these options has associated advantages and disadvantages and may have implications related to the Gaming Compact Between the Seminole Tribe of Florida and the State of Florida.
  • The Department of the Lottery implemented several operational initiatives over the past year, including conducting investigations of unauthorized activity, implementing responsible gaming initiatives, and upgrading its retailer management software tool. The department is also under contract to launch a new prize payment system after April 2025; the system will enhance convenience for lottery customers by allowing players to redeem winning tickets through the lottery mobile app.

Related Reports
  1. Review of the Florida Lottery, 2023
    Report 24-02 January 2024
  2. Review of the Florida Lottery, 2022
    Report 23-02 January 2023
  3. Review of the Florida Lottery, 2021
    Report 22-02 January 2022
  4. Review of the Florida Lottery, 2020
    Report 21-02 January 2021
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
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